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Product Design

SendIT App

End-to-end product design for SendIT — a mobile app that lets users send money home to Africa quickly, safely, and with full transparency on fees and exchange rates.

Role
Product Designer
Year
2023
Tools
Figma
SendIT App — hero cover showing app screens

The Challenge

Sending money to family in Africa is often expensive, slow, and stressful — hidden fees, poor exchange rates, and clunky interfaces erode trust at every step. SendIT was designed to fix that: a remittance app built around transparency, speed, and the emotional weight of sending money home.

My role was to design the full mobile experience — from onboarding and KYC verification through to transfer confirmation and transaction history — ensuring every step felt clear, trustworthy, and reassuring.

Design Process

01

Research

Competitive analysis of Wise, WorldRemit, and Remitly — identifying gaps in trust, fee transparency, and African corridor support.

02

User Flows

Mapped the core journeys: onboarding & KYC, send money, track transfer, manage recipients.

03

Prototyping

Iterative prototyping in Figma, testing the send flow with users to reduce drop-off at the fee and rate confirmation step.

04

UI Design

High-fidelity screens with a component library built for the engineering handoff — including error states and edge cases.

App Screens

The interface leads with the exchange rate and fees upfront — before the user commits to anything. The send flow is designed to take under 60 seconds for returning users, with saved recipients and one-tap repeat transfers.

SendIT App — Onboarding screen SendIT App — Home screen showing exchange rate and quick send SendIT App — Send money flow step 1: amount and recipient SendIT App — Send money flow step 2: fee breakdown and confirmation SendIT App — Transfer status and transaction history screen

Interaction Design

Animated Onboarding Screens

SendIT App — animated prototype showing the booking confirmation flow
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